Terms of service
Last updated: 18/04/2026
Welcome to AsLook.com.
By accessing or using this website, you agree to these Terms of Service.
Please read them carefully before placing an order.
1. General Information
AsLook is an independent online fashion store offering a curated selection of clothing and accessories from verified suppliers and partner brands.
These Terms govern:
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access to the website
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product purchases
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customer rights and responsibilities
AsLook acts as the retailer of the products sold on this website.
Some products may be shipped directly from partner warehouses, mainly within the European Union.
Orders containing multiple items may arrive in separate packages.
2. Eligibility
To place an order, you must:
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be at least 18 years old, or
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have the consent of a parent or legal guardian
By placing an order, you confirm that the information provided is accurate and complete.
3. Orders and Payments
An order is confirmed only after successful payment and receipt of an order confirmation email.
Accepted payment methods may include:
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PayPal
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Klarna
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Google Pay
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Apple Pay
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Debit and credit cards
All payments are processed securely through encrypted payment providers.
Prices are displayed in Euro (€) and include VAT where applicable.
AsLook reserves the right to cancel orders in cases of pricing errors, product unavailability, or suspected fraud.
4. Shipping and Delivery
We ship to selected European countries, the United States, and Canada.
Orders are typically processed within 1–3 business days.
Once shipped, customers receive a confirmation email with tracking information (when available).
Delivery times are estimates and may vary due to customs procedures, courier delays, or peak periods.
5. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.
Eligible refunds are issued to the original payment method after inspection of returned items.
6. Right of Withdrawal (EU Customers)
Customers within the European Union have the right to withdraw from a purchase within 14 days of receiving the product, in accordance with EU consumer law.
Exceptions may apply to:
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hygiene-sensitive items (e.g. underwear, socks)
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personalized or custom-made products
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items returned used or damaged
7. Intellectual Property
All content on AsLook.com, including text, images, logos, and product descriptions, is the property of AsLook or its partners and is protected by applicable intellectual property laws.
Unauthorized use or reproduction is prohibited.
8. Limitation of Liability
AsLook is not responsible for delays or issues caused by third-party carriers or circumstances beyond our control.
Nothing in these Terms limits consumer rights granted under Italian or EU law.
9. Changes to Terms
These Terms may be updated from time to time.
Any changes will be effective upon publication on this website.
10. Governing Law
These Terms are governed by Italian law and applicable European Union regulations.
11. Contact Information
For any questions regarding these Terms: